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United And Delta Are Cheapening First Class—American Airlines Could Win By Refusing To Follow
Delta now sells domestic first class tickets with a $300 change fee and no included advance seat selection. United is introducing its own version, with fewer included bags and no flight changes. Airlines think they can make more money by selling first class and then charging passengers extra to escape the hassles. That's a huge opening for anyone that wants to be truly hassle-free.
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