Marriott Staff Forced To Sign Guests Up For Bonvoy Without Asking—Or Get Fired For Missing Quotas

Marriott hotel employees describe signing guests up for Bonvoy without permission, while one worker says missing enrollment quotas of 20 guests a month can mean fewer hours and eventually getting fired. Marriott has paid hotels as much as $10,000 a month for enrollment performance, creating pressure that can leave guests with accounts they never requested.