IHG Ends Email Customer Support (Call, Fax Or Use Brainless AI Chatbot)

July 6, 2026

IHG has taken a huge step backward when it comes to IHG One Rewards customer support, as a reader alerted us after my IHG Confirmable Suite Upgrade cert chase last week. For usual non-urgent inquiries, such as applying these certs and fixing stay postings, the […]

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Sources

Never miss an award travel update

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