Delta CEO Says AI Has No Soul — His Airline Uses It To Price Your Ticket [Roundup]

May 14, 2026

Delta’s CEO says AI lacks soul and warmth — while his airline uses AI to help price tickets. Plus: Air Force One’s China-trip meal gets roasted, American tells a passenger stuck in the lav to try knocking, and TSA’s SFO screening contract fight heads to court.

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Delta CEO Says AI Has No Soul — His Airline Uses It To Price Your Ticket [Roundup]

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