Capital One - Having application unreviewed for over a month?

I wanted to know if anyone had a similar experience. I applied for the Capital One Savor card about a month ago, and submitted all my required documents the same day I applied. I read online that it could take a while to get a decision, but today I finally decided to call and ask if this is normal or if I did something wrong. In short, the rep on the phone said I did everything right and that my a