British Airways 787 Sank Onto Engineering Steps During Fueling — Passengers Owed $352,000 After Bus Ordeal

British Airways managed to damage a 787-10 on the ground at Heathrow. Engineering steps were placed under the aircraft, then the jet was fueled, got heavier, settled lower, and sank onto them. The Chicago flight was canceled, passengers waited packed on buses for 90 minutes, and BA may now owe roughly $352,000 in delay compensation before hotels and meals.