American Airlines Refunded $900,000 For Overcharging Taxes On Children’s Award Tickets. DOT Took 11 Years To Act

American Airlines has refunded more than $900,000 to AAdvantage members after overcharging taxes on children’s award tickets to 14 jurisdictions. The refunds trace back to a complaint filed by frequent flyer Mike Borsetti in 2015, but DOT took 11 years to act and ultimately declined enforcement because too much time passed before they dealt with the issue.